1. General Information At Finishing Bag, we are committed to ensuring a smooth and timely delivery experience for our customers. This policy outlines the expected delivery timeframes, shipping methods, and responsibilities related to order fulfillment.
2. Delivery Timeframes
Minimum Delivery Time: Orders will be processed and dispatched within 24-48 hours of confirmation, subject to product availability and payment verification.
Maximum Delivery Time: Standard delivery times range from 7 to 10 business days, depending on the customer’s location and the shipping method selected.
For remote areas, delivery may take up to 3-4 additional days.
Express or same-day delivery options may be available in selected locations at an additional cost.
3. Shipping Methods & Charges
We partner with trusted courier services to ensure reliable and secure shipping.
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Free shipping may be available for orders exceeding a specified amount.
4. Order Tracking
Once an order is shipped, customers will receive a tracking number via email to monitor delivery status.
Customers can track their order through our website or the courier service’s tracking portal.
5. Cash on Delivery (COD) Orders
COD orders are subject to verification and availability based on location.
Customers opting for COD must ensure the exact amount is available at the time of delivery.
6. Delivery Delays & Exceptions
While we strive to deliver within the specified timeframe, delays may occur due to unforeseen circumstances such as natural disasters, logistics disruptions, or public holidays.
If a delay occurs, we will notify the customer with updated delivery timelines.
7. Undelivered or Returned Orders
If an order is undeliverable due to an incorrect address or unavailability of the recipient, it may be returned to us. Customers may need to bear reshipping costs.
Orders that are refused at delivery may not be eligible for a refund.
8. Customer SupportFor any delivery-related concerns, customers can reach out to our support team at support@finishingbag.indiabbazaar.com.